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Question

Need to recover files that were deleted from the trash bin

  • Apr 21, 2026 8:55 PM UTC
  • 1 reply
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Google says I have 14 days to recover deleted files from the trash. Please help. They were deleted from the trash bin, so now I can’t access them.

Thanks

1 reply

Rona Box
  • Rona Box
  • Community Manager
  • Apr 24, 2026 9:26 PM UTC

Hi ​@podcast101, 

Welcome to Box Community, and we’re glad to help regarding your deleted files. 

 

To help with your recovery request, I opened a new ticket and a member from the Box Product Support team will contact you through email. Please keep an eye out and we’ll be in touch. 

 

Thanks for posting, and we hope to sort this out soon! 

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