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Question

Need to open Support Case

  • August 14, 2026
  • 1 reply
  • 30 views

  • New Participant

My logs have been sent successfully and I need to create a support case.

1 reply

Rona Box
  • Community Manager
  • August 14, 2026

Hi ​@FR1

Welcome to Box Community, and we are here to assist with your Box issue!

Do you mind sharing to us the details that led you into sending your logs? By any chance, did you encountered an error and would you attach a screenshot of your error in this thread?

 

We’d love to hear back from you!