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Question

Need to move to a different Box instance/account to another

  • May 23, 2025
  • 1 reply
  • 6 views

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Not quite sure how to describe our Box relationship. We have a Box account (I realize "account" probably isn't the right word) that is overseen/connected to a supplier of ours (it's more complicated than that, but this should work.) We're going to be moving away from that supplier and want to take our Box data with us. They've said we can, but we want to make sure everything gets moved. Is there a way to create a new Box relationship and move all of our files (60,000 of them) to the new account?

1 reply

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Hi Graig, 

Welcome to Box Community and glad to help! 

Let me create a new ticket and have someone from our Support team to get in touch. We'll send you an email and please keep an eye out. 

Thanks for posting!