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Question

Need to migrate the account to the enterprise team

  • May 27, 2025
  • 4 replies
  • 11 views

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It seems I have already had an account associated with  Personal Free Box account.
I need to migrate the account to the enterprise team.

I directed me to contact Box Support directly from internal IT support.
Could you please assist with this?

4 replies

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Kaori, 

Welcome to Box Community and glad to assist! 

Looks like you're looking to upgrade. For assistance, you can chat with our Sales team via box.com/pricing.

Thanks for posting! 

 

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Rona-san,

I am writing to request the move to my Box account from a personal instance to the corporate instance associated with amzon.com.

 

I am pert of amazon.com, but my account is not associated with the corporate instance.

I have been instructed by an internal support member to request Box Support to move my account to the corporate instance.


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

I am unable to log in to the Box environment for work and am experiencing difficulties. Could you please address this issue as soon as possible?


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

We would appreciate your prompt attention to this matter.