Question

Need to migrate the account to the enterprise team

It seems I have already had an account associated with Personal Free Box account.
I need to migrate the account to the enterprise team.

I directed me to contact Box Support directly from internal IT support.
Could you please assist with this?

Hi Kaori,

Welcome to Box Community and glad to assist!

Looks like you're looking to upgrade. For assistance, you can chat with our Sales team via box.com/pricing.

Thanks for posting!

Hi Rona-san,

I am writing to request the move to my Box account from a personal instance to the corporate instance associated with amzon.com.

I am pert of amazon.com, but my account is not associated with the corporate instance.

I have been instructed by an internal support member to request Box Support to move my account to the corporate instance.

I am unable to log in to the Box environment for work and am experiencing difficulties. Could you please address this issue as soon as possible?

We would appreciate your prompt attention to this matter.

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