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Need to log in without using SSO - Case: #3012248 - Support case marked as urgent

  • May 23, 2025
  • 1 reply
  • 82 views
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I am not getting anyone from support to even look at my urgent case.  SSO is not working and I can't even log in as an admin.  I thought the was a way for an admin to do this however I have been unsuccesful.

    1 reply

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    Hi Karen, 

    Welcome to Box Community and glad to assist!

    Sorry to hear about your issue and please note that a member of our team is currently working to help address the issue. Please keep an eye out and we'll stay in touch.

    Thanks for posting! 

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