Hello Box Support, we need to disable 2FA for multiple Box accounts for our team because the phone number we used is no longer active. Can you help us?
Question
Need to Disable 2FA
Hi Nathaniel,
Welcome to Box Community and glad to assist!
Since it's a login issue, please advise the affected user to open a new ticket and contact Box Support using this link. The link provided will allow you to open a ticket if you have trouble signing in.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.