Hello Box Support, we need to disable 2FA for multiple Box accounts for our team because the phone number we used is no longer active. Can you help us?
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Hi Nathaniel,
Welcome to Box Community and glad to assist!
Since it's a login issue, please advise the affected user to open a new ticket and contact Box Support using this link. The link provided will allow you to open a ticket if you have trouble signing in.
Thanks for posting!
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.