I need to "contact the billing team" to remove users -- hopefully this post does that? I find it very odd that there is not a more streamlined link or process for this.
Question
Need to delete users
Hi Hayley,
Welcome to the Box Community!
Would you mind providing more details about the issue with deleting users from your account?
If you are looking to decrease seats on your account, this article might help: https://support.box.com/hc/en-us/articles/360044193073-Decreasing-Seats-From-Your-Subscription
Additional information would help us understand how we can further assist you.
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