Question

Need to correct a mistake: Thought I was being billed monthly, NOT the CASE

I mistakenly thought I was being billed monthly. I was billed annually. I need to correct this to monthly. FAST! Please help!

Hi there,

Welcome to the Box Community!

This will require Box Billing team to work directly with you and it seems you already have an open ticket for this issue with our Billing team.

Please continue working with them and check your email for updates.

Best,

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