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Need to contact Box

  • May 27, 2025
  • 1 reply
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I signed up and was sent an email with a confirm link, but as soon as I click on the link, it says the link has expired.

    1 reply

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    Hi Jay,

    Welcome to the Box Community, I'm happy to help!

    Sorry to hear about the expired confirmation email. You may request for a password reset email which can help verify your account.

    To request for a password reset link, please follow this article: https://support.box.com/hc/en-us/articles/360044195593-Reset-My-Box-Account-Password

    Thanks for reaching out and let us know how else we can help!

    All the Best, 

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