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Question

Need to contact Box

  • May 27, 2025
  • 1 reply
  • 7 views

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I signed up and was sent an email with a confirm link, but as soon as I click on the link, it says the link has expired.

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Jay,

Welcome to the Box Community, I'm happy to help!

Sorry to hear about the expired confirmation email. You may request for a password reset email which can help verify your account.

To request for a password reset link, please follow this article: https://support.box.com/hc/en-us/articles/360044195593-Reset-My-Box-Account-Password

Thanks for reaching out and let us know how else we can help!

All the Best,