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Question

Need to change phone number to be able to sign in

  • May 22, 2025
  • 1 reply
  • 18 views

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I cannot sign in because it is sending me a code to a phone number I do not have anymore

1 reply

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Hi there, 

Welcome to the Box Community!
 
This seems like an issue that requires some account specific information. To help you on this, I've submitted a case to our Product Support on your behalf.
 
You should be receiving an email confirmation shortly.
 
Please come back and let us know how things go with support!
 
Best,