Need to change ownership of box folder, owner not available

Hi Cynthia,

Welcome to Box Community and happy to assist!

As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.

At this rate, please get in touch with your internal helpdesk team for assistance.

Thanks for posting!

Hi, I have the same need , I have to change the Owner of a box folder that left IBM , no more active his account … how to contact the internal helpdesk team for assistance ? Thanks