I need to change my default email address. I own the account, it is not corporate. Responses to other posts for this always say to "Add another email address", but I do not have that option. It shows my default address and my only other option is "Link personal email address". When I click on that it says I have to upgrade. I don't want to upgrade, I just want to change my default email address.
Question
Need to change default email address
Hi John,
Welcome to the Box Community! I'm happy to help.
Are you using an email that is not yet associated with a Box account?
To add an email address:
- Click Add more emails.
- Enter your new email address and click the Save button.
- An email verification will be sent to the address you entered. Click the verification link in the email to confirm and add the alternate email to you account.
To make a secondary address your primary address, click Make Primary button.If you do not see this option, it's likely your enterprise has a feature enabled that prevents users from changing their primary email address. In that case, you need to reach out to your primary admin for assistance.
To remove an address, click Remove.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.