Hi team,
Hope you’re well. I need to urgently add someone to the VDR, but the current admin is currently out of office and not back for 2 weeks. Could you please make me a co-admin so I can arrange access while she’s away?
Thanks,
Tumi
Solved
Need to be made a co-admin
Best answer by Rona Box
Hi
Welcome to Box Community, and we’re glad to help modify your user role!
You are currently registered to free personal account. A personal user cannot be a Co-Admin because Co-Admin is a role for managed enterprise users, not personal accounts.
The key requirement in Granting-And-Modifying-Co-Admin-Permissions is that, to grant Co-Admin privileges, the user’s account must use an email address on a domain that has been verified by your enterprise. That means the user must be part of the enterprise’s managed-user population. A personal Box account typically uses an email/domain that is not verified and is not managed by the enterprise, so it does not qualify for the Co-Admin role.
Hope it provided you the information that you need. If not, please feel free to reply in the Community thread!
Hi
Welcome to Box Community, and we’re glad to help modify your user role!
You are currently registered to free personal account. A personal user cannot be a Co-Admin because Co-Admin is a role for managed enterprise users, not personal accounts.
The key requirement in Granting-And-Modifying-Co-Admin-Permissions is that, to grant Co-Admin privileges, the user’s account must use an email address on a domain that has been verified by your enterprise. That means the user must be part of the enterprise’s managed-user population. A personal Box account typically uses an email/domain that is not verified and is not managed by the enterprise, so it does not qualify for the Co-Admin role.
Hope it provided you the information that you need. If not, please feel free to reply in the Community thread!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.