I'd like to verify whether our accounts are on the suppression list, because these accounts could no receive confirmaiton email while the others could.
Could anyone kindly tell me how to contact support team? I can share the accounts' details.
Thanks.
Hi Ron,
Welcome to the Box Community! I'm happy to help.
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates. Thanks for your patience!
Best,
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