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  • June 3, 2026
  • 1 reply
  • 16 views
M

Hello, the link to confirm my email has expired. Please be so kind to resend the email confirmation of my account. Thank you in advance.

Best answer by Rona Box

Hi ​@Manana Khoshtaria, 

Welcome to Box Community, and we’ll assist with your Box sign up! 

 

Once your confirmation link has expired, you can proceed to password reset and generate a new link to setup a new password.

 

This method will complete your account sign up. Please reset your password: 

  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
  2. Check your email, you will receive an email with a link to reset your password.
  • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
  • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
  • Also, check your spam folder in your email client for this email.

Hope it works! Let us know in the Community if you need further assistance. 

      1 reply

      Rona Box
      • Rona Box
      • Community Manager
      • Answer
      • June 3, 2026

      Hi ​@Manana Khoshtaria, 

      Welcome to Box Community, and we’ll assist with your Box sign up! 

       

      Once your confirmation link has expired, you can proceed to password reset and generate a new link to setup a new password.

       

      This method will complete your account sign up. Please reset your password: 

      1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
      2. Check your email, you will receive an email with a link to reset your password.
      • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
      • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
      • Also, check your spam folder in your email client for this email.

      Hope it works! Let us know in the Community if you need further assistance. 

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