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Need script run to correct all the file counts in folders across entire account... how can this get taken care of?

  • May 23, 2025
  • 1 reply
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Need script run to correct all the file counts in folders across entire account... how can this get taken care of? 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Stephanie,

Welcome to the Box Community!

I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

Thank you for posting!

Best,
Ann