I moved around some folders today, cleaning up and deleting some files. My quota got out of wack! I actually a using less space, but Box thinks I'm over.
I Need Quota Reset Script Run
Thanks, is this the main way to contact support?
Question
Need Quota Reset Script Run
Hi Keith,
Welcome to the Box Community, I'm happy to help!
The issue that you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.