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I previously had a UABox account for the University of Alabama and transferred, so my Box account switched back to Box support instead of my University support. I need to be granted access to change my password, but it will not let me. I need Box to give my University access back to my account. Help is needed, please.

Hi ​@prestonmerritt, 

Welcome to Box Community, and we’re glad to assist!

I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

 

Thanks for posting, and we hope to get this sorted out very soon

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