I need my MFA reset for my account--not this one (I had to create this one to access support), but for my other account. I cannot log in due to not having my MFA device anymore.
Question
Need MFA reset
Hi
Welcome to Box Community, and we’re glad to assist!
We could help remove your MFA configuration to regain your Box access. In order to do so, please reach out to the Box Product Support team using your email address linked to your affected Box account.
If you have trouble logging in to the support site, please use this link and submit a case.
Thanks for posting!
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Good day,
I recently had to change my phone but for security reasons the MFA I had in my old phone cannot be copied to the new one. I require my MFA reset to enroll in new phone.
Please advise how should do this.
Thanks.
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