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Question

Need Help reseting 2FA for an existing account

  • May 23, 2025
  • 1 reply
  • 79 views
Forum|alt.badge.img

Hi, 

 

I have a BOX account, but ever since I switch to a new phone I can't seem to log in to my BOX. 

I need help resetting the 2FA or existing e-mail please help.

    1 reply

    Forum|alt.badge.img

    Hi Chareef,

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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