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Question

Need Google SSO removed from an account that is now an alias of a new/different Google Workspace

  • November 4, 2025
  • 1 reply
  • 16 views

An email/account for Box (not this current account) was migrated to the Google Workspace my current (this) user is a member of and is an alias to this user account.

Even if I change the primary Email for this user to the old Box account, I cannot Google SSO into the account. 
I need Google Auth removed from the other account as I cannot access my files or the support portal using that email address.

1 reply

  • Author
  • New Participant
  • 1 reply
  • November 5, 2025

This experience is why I will never pay for Box as a service.