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 per https://support.box.com/hc/en-us/articles/360044193393-Admin-Transfer-Protocol-for-Departed-Admins, I need an "admin password reset link."  The admin on our account has left our organization; I am a co-admin, but need to be the main admin so I can disable that admin's access.   I have the info needed (again, per the link above) to request the link, including the invoice number, date and amount, and check number.  


BUT: I don't see where I go to request the link.  I just keep getting sent to this forum.  What is my next step?

I have been logging in as our previous admin as he is no longer with us...now its been deactivated and I can’t log in as him.  1 - I need to remove him as admin and make me admin 2-i need to add more users but i can’t as I’m not logged into our business account...what do you exactly need for me to do this?


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