Skip to main content
Question

Need 2FA reset

  • May 27, 2025
  • 1 reply
  • 16 views

Forum|alt.badge.img

Hi

One of our employees used their company email to create a free account before we had our enterprise account. She has lost her 2FA and needs it reset so we can invite her to our account. Her email is <personal information-redacted> Thanks!

1 reply

Forum|alt.badge.img

Hi Jeff, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!