We use BOX as an easy way to share files with our customers. We have a directory structure with about 25 pdf file that can be opened online or downloaded.
When I open the BOX link to this directory I see all the pdf files. When I click on one, I see a turning wheel for about 20 second and then an error message that the file can't be opened. When I press F5 to refresh the page the file is instantly displayed.
Today our ICT supportdesk looked with me and we did see and Authorisation error. The problem is more vissible when I use the UTP network connection instead of a WIFI connection.
Steps to reproduce the error:
1 Close the Edge browser
2 Open the email with the link to the BOX
3 Edge is opening with only one tab vissible: BOX
4 Click on one of the files
5 A new screen is opening with the circle for opening the file
6 An error is vissible that the file can't be opened
7 Push CTRL F5 and the file is vissible
