Hi. I need to use Box for a client, and I can only use it with my Yahoo email (not very professional). I tried to sign up for a new account to be told my work email was not valid. I tried to add that email to my Yahoo x Box account, so I could switch it to being the primary email. Same message. There is nothing mis-typed, no extra spaces etc. It is a valid email format (.co.uk) What can I do?
Question
My work email is being rejected as not valid
Hi
Welcome to Box Community, and we’ll assist with your account creation using your work email address.
To get a closer look, I’ll go ahead and open a new case. A member from Box Product Support team will get in touch through email and please keep an eye out.
Thanks for posting and hope it gets sorted out very soon!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.