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Question

My Storage Usage is Incorrect

  • May 23, 2025
  • 1 reply
  • 13 views

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Hello, My Storage Usage is Incorrect on my account and from what I can see there is some sort of script that needs to be run on the company's end. Can someone please help with this?

 

Thanks,

Louisa

1 reply

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Hi Louisa,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!