Hello.
Please run a script to fix incorrect storage usage.
Thanks you!
Hello.
Please run a script to fix incorrect storage usage.
Thanks you!
Where can I get this script?
I have the same problem of incorrect free space. How to solve it?
According to this article we can ask customer support to run the script.
Please do it on my account.
Also a button in Account Settings to do it ourselfs would be nice.
Hi there,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Hi!
My free space is still incorrect! Pleasae. correct it!
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