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my Storage is full but I've deleted all content in Box. please run the script on my account ANSWERED

  • May 23, 2025
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I've deleted all content in Box, however it keeps saying that storage is full.

please  run the script on my account

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need this ASAP

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Please anyone

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:(

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Hi Bodek, 

Welcome to Box Community!

Welcome to the Box Community!

I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

Thank you for posting!

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