Question

My shared link can not be opened by others

Hi,

I have shared a file link with the customer and he cannot open the link :(

Before it worked fine and now it doesn't

Jonas

Just checking that you a) made the shared link viewable by "People with the link" and b) it hasn't expired.

Hi Jonas,

Welcome to Box Community and I’m here to help!

Thanks for your input, Nate!

Also to further explain this to you, kindly visit this article.

Thanks for posting!

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