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Have the message "This file is being edited with Box for Office for web." I am the only one editing. How to get file to stop thinking it's being edited so that I can move it?

Hi there, 


Welcome to Box Community and glad to help! 


To address your Box query, kindly contact your internal helpdesk team. Also, if a Product Support ticket is needed, your helpdesk team will create one for you. 


Thanks for posting!


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