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Question

My notification emails are not arriving in my mailbox

  • May 23, 2025
  • 1 reply
  • 20 views

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Since 2 weeks my notification emails on activity in my box account are not arriving in my email. I checked my settings in outlook, but all seems okay there. Also the test email I sent, does not arrive.

Looking forward to hearing from you.

 

1 reply

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Hi Caroline,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!