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Question

my laptop and box

  • May 23, 2025
  • 1 reply
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Hello, my laptop says there is a new version of box installed while the old one is still active???

1 reply

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Hi Genevieve, 

Welcome to Box Community and I’m here to help!

Can you attach a screenshot of your error here? Also, what is the Operating System running in your machine? 

We'd love to hear  back from you!