Skip to main content
Question

My ISP went out of business so my email address no longer exists

  • May 23, 2025
  • 5 replies
  • 50 views

Forum|alt.badge.img
 
 

And  I can't update my email address since I can't get into box with the old one.  What should I do?

Thanks,

 

Tori.

5 replies

Forum|alt.badge.img

Hi Tori,

Welcome to Box Community and glad to help! 

We have created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!


  • New Participant
  • September 4, 2025

Hi Tori,

Welcome to Box Community and glad to help! 

We have created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!

Can you please help me with the same thing.

 

Best Regards

Markus


Should I be a paid member to get any actual support?!?!?!?


  • New Participant
  • September 5, 2025

Should I be a paid member to get any actual support?!?!?!?

I would pay to get my box back.. until now, nobody have bothered from the box team. 


Shame! Switch the provider ASAP. I tried the desktop app and it is not that great