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Question

My ID is rewoked, I have no access to my files/folders

  • May 22, 2025
  • 1 reply
  • 20 views
C
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Hi team,

During the global IBMer relocation program my home country ID was revoked and I was granted a new one. I have no access to my folders/files anymore. Can you merge my accounts?

Old: [personal information--redacted]

New: [personal information--redacted]

Thank you!

    1 reply

    C
    Forum|alt.badge.img

    Hi Lea, 

    Welcome to the Box Community!

    I recommend reaching out to your internal helpdesk or IT department about your folders and files and on the matter of merging your 2 Box accounts so they can check and take actions.

    Thanks for your post and let us know how else we can help!

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