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Question

My free space is incorrect

  • May 23, 2025
  • 1 reply
  • 7 views

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Hi!

My free space is incorrect. Manual calculation of used storage shows many gb lost.

Please, can you correct it

1 reply

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Hi Zeux, 

Welcome to Box Community and glad to help! 

We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting!