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Question

my folders are not syncing automatically

  • May 23, 2025
  • 1 reply
  • 19 views

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I bought a new computer and installed the new version of BoxSync.
Turns out my files aren't updating automatically unless I go to the website (app.box.com) and click "sync with computer)

1 reply

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Hi there, 

Welcome to the Box Community! 

To sync files to Box Sync, you need to manually mark them for sync. Here's how: https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync

Please let me know