My files and folders are no longer showing up online. When I search, I see the folders but they have no content in them. They exist on my Mac, but have no sync or change history. I can't see them at all on my iphone. Please help! I changed nothing!
Question
My files on Box Online are missing
Hi Jan,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates.
We appreciate your patience!
Regards,
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