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Question

My file doesnt save to the Box but to a local folder

  • May 23, 2025
  • 3 replies
  • 61 views
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For some reason, the file I am using doesnt save automatically to the Box but saves locally..how can I reverse this please?

    3 replies

    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community! 

    For me to check, may I please know how are you saving the file? Could you also provide a screenshot? 

    Looking forward in assisting you.

    Forum|alt.badge.img

    Hi Aira, thanks for your offer to assist. I save it as usual by clicking on the disk icon at the left top of excel desktop version. This usually shows a box saying that this is being saved to the file on box...now it is being saved locally...not sure why?

    • skyerstad
    • New Member
    • March 13, 2026

    I’m having this problem too. 

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