hi there,
I am old user of the box community and my data was not shown on the cloud, i also upload many important pics and videos of my life on my box email but my data was not shown, here is my screenshot
Hi there,
Welcome to the Box Community, I'm happy to help!
This would be something Product Support team would like to investigate with you and may require specific account information. I see that you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.
All the Best,
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