I seem to have lost nearly all my files! Wow. I mistakenly used this account as my backup. For several years. It's all gone!
Question
My data is gone!
Hi there,
Welcome to the Box Community! I'm happy to help.
I looked up this email and see that there are files in this account.
The content in question could have been uploaded to a different Box account or service.
Best,
No, it wasn't uploaded to a different account or service. Yes, there are files, but most of the ones that were there are no longer there.
Does box.com do any backups? Most of my data is gone. I’ve been using this account for several years and it appears that anything I saved prior to March 1 is gone.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.