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Question

My confirmation link has expired

  • May 23, 2025
  • 2 replies
  • 16 views

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I cannot get access to files that have been shared to me because I think my account hasn't been confirmed.

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Christophe, 

Welcome to the Box Community!

It appears that your Box account has already been confirmed. I recommend clearing your browsing history before logging in to Box.com.

Let me know how it goes and thank you for posting!

Best,
Ann


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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

I am still unable to see the folders that have been shared with me. Whenever I click the link I get the message "

Oops! We can't seem to find the page you're looking for.