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Question

My computer stopper syncing files.

  • May 27, 2025
  • 1 reply
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C
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My computer stoped syncing files.   My windows Icon has been stuck on "Scanning Files"  Submitting an error log isn't working either.  HELP!!!! 

    1 reply

    C
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    Hi there, 

    Welcome to the Box Community!

    For me to check, may I please have the following: 

    • Screenshot of what it looks like on your end. 
    • OS and version that you are using. 
    • What Box app are you using, is it Box Drive or Box Sync?
    • Does it happen to other machine?

    Looking forward in assisting you.

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