My colleague changed her phone number she can't get SMS now.
How does she log in box?
Hi Toshiya,
Welcome to Box Community and glad to assist!
Since it's a login issue, please advise the affected user to open a new ticket and contact Box Support using this link. The link provided will allow you to open a ticket if you have trouble signing in.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.