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Question

My box space is incorrect

  • May 23, 2025
  • 1 reply
  • 56 views
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please check the storage capacity, because i got the wrong size many times recently
thanks

    1 reply

    Forum|alt.badge.img

    Hi Van,

    Welcome to Box Community and glad to help! 

    We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

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