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Question

my box show is almost full, but is far away to be !

  • May 23, 2025
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My account first downgrade from 50GB to 10 GB, without asking that

Then, from a wile, is almost full, but files inside are not much than 1GB

    1 reply

    Forum|alt.badge.img

    Hi Popescu, 

    Welcome to Box Community and glad to help! 

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting!

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