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My account first downgrade from 50GB to 10 GB, without asking that


Then, from a wile, is almost full, but files inside are not much than 1GB

Hi Popescu, 


Welcome to Box Community and glad to help! 


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting!

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