Hi Team,
For some reason all the folders that i had access to have been disappearing. I asked the admin to reshare access which made it appear but again the folder is empty. Across all my devices and even when logged in from the browser. Need Help
Hi Karan,
Welcome to Box Community!
Here are some troubleshooting steps to try:
1. Make sure that the browser is up to date
2. Clear the browsing history or use a different browser
3. Temporary disable plugins/extensions, firewall, and VPN
4. Check if your firewall is configured for Box apps
5. Try to connect to a different network
6. Reach out to the owner of the folder and request remove you as collaborator and re-send an invite
I trust that the above steps will do the trick. Thank you for posting!
Hi Ann,
1. Tried, didnt work
2. Tried, didnt work
3. Don't use any of them
4. Don't use any of them
5. Tried a different network, device and forms also
6. Tried this too, folders appeared but the same issue came up a few days later.
Could you please check
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.