My Box Drive Size (Capacity) is not correct. I already delete all files and folders in Box Drive but still 31GB use of 50GB (It should be 0GB used). Please support me to fix. Thanks
Question
My Box Drive Size (Capacity) is not correct
Hi Binh,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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