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Question

my box account was hacked

  • May 22, 2025
  • 2 replies
  • 33 views

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The reset link is not working.  How do I secure my account and password?  Need help asap.

2 replies

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Hi Armando, 

Welcome to the Box Community!

This is something Product Support team can investigate with you and may require specific account information. I see that you already opened a ticket for this issue and our representative was able to address and help resolve it.

If you have other questions, or need further assistance, please let us know and we will help you!

Regards,


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I could use a little assistance in getting my email to let emails go to my inbox.  I wasn't able to see warnings from friends and colleagues regarding the hacker sent emails. because they and all incoming email was going into my deleted items folder.