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Question

My Activies - Unverified email - incorrect email captured

  • May 23, 2025
  • 1 reply
  • 7 views

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Hello team, 

I am unable to update my email address to be able to view 'My Activities'. 

This is on the Box Support page. 

Please see the attached screenshots. An incorrect email is captured. I don't have access to  [personal information–redacted]

Is this something you can fix?

Look forward to hearing from you.

Kind regards,
Ming

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1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Ming,

Welcome to the Box Community!

This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

Thanks for posting!

Best,
Ann