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Question

My account is not connecting to my school network.

  • May 22, 2025
  • 1 reply
  • 30 views

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I used the invite link provided my professor to access the Box but it says that my credentials are invalid to access the school network. How can I get this resolved?

I get this.

"

Part of The George Washington University?
The George Washington University uses your network username and password to log in to Box. Continue to log in to Box through your network.

1 reply

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Hi Christian,

Welcome to the Box Community, I'm happy to help!

I checked your profile in this post and I see its linked to a Personal Free account so logging in to your University's SSO page will not work since your account is not Managed by their instance.

You need to choose the option 'Not Part of <Company name>" and that will redirect you to Box website login page: https://account.box.com/login You should be able to login on this page using your Personal Box email and password and access items that was shared to you.

Let me know how it goes and if you have any questions, and I will help you!

Regards,